Privacy Policy

This Privacy Policy explains how we may collect, use, store, and share information when you visit our website, submit an enquiry, make a booking, or use our safari, accommodation, tour, transportation, and other travel-related services.

By using this website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We May Collect

Depending on the services you use or the booking you make, we may collect information such as:

Personal Information

• Full name
• Mobile or telephone number
• Email address
• Residential or billing address
• Number of travellers
• Travel dates and other booking-related information

Identification Information

Where required for safari permits, park entry, hotel check-in, or other services, we may request valid identification or other documents/details required by the relevant authorities or service providers.

Payment Information

Where you make a payment through our website or an authorized payment service, payment-related information may be processed by the applicable payment gateway or financial institution.

We may receive limited transaction information necessary to verify and manage your payment and booking.

2. How We Use Your Information

The information collected from you may be used for legitimate business and service-related purposes, including:

• Processing and managing your bookings
• Arranging jeep safaris and related services
• Facilitating safari permits or other required permissions through the appropriate authorities or service providers
• Confirming hotel, resort, transportation, and tour arrangements
• Communicating booking confirmations and travel information
• Informing you about changes, cancellations, delays, or other matters affecting your booking
• Responding to enquiries and customer-support requests
• Processing payments and maintaining transaction records
• Improving our website, services, and customer experience
• Sending promotional offers, travel updates, or newsletters where you have provided appropriate consent or where permitted under applicable law
• Complying with applicable legal, regulatory, or governmental requirements
• Protecting our business, customers, website, and legal rights

3. Sharing of Information

We respect the confidentiality of your personal information and do not sell, rent, or trade your personal information for commercial purposes.

However, it may be necessary to share certain information with trusted parties in order to provide the services requested by you.

Service Providers and Travel Partners

We may share relevant information with hotels, resorts, safari service providers, transportation providers, tour operators, guides, and other authorized service partners where necessary to fulfil your booking or travel arrangements.

Government and Regulatory Authorities

Where required, relevant information may be provided to the concerned Forest Department, park authorities, government departments, or other competent authorities for purposes such as safari permits, park entry, verification, compliance, or other legally required processes.

Payment Service Providers

Payment-related information may be processed by third-party payment gateways, banks, card networks, or other financial institutions involved in processing your transaction.

Legal Requirements

We may disclose information where required by applicable law, court order, government authority, regulatory requirement, or where reasonably necessary to protect our legal rights, customers, property, or safety.

We aim to share only the information reasonably necessary for the relevant purpose.

4. Payment Security

Payments made through the website may be processed using third-party payment gateways or financial institutions.

We take reasonable steps to protect payment and transaction-related information. However, payment processing may be subject to the privacy policies, security practices, and terms of the respective payment service provider.

Customers should avoid sharing card PINs, passwords, OTPs, or other confidential payment credentials with anyone claiming to represent Techno Trans Travels.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality and provide a better browsing experience.

Cookies may be used to:

• Remember certain preferences
• Improve website performance
• Understand how visitors use our website
• Analyze website traffic
• Improve content and user experience
• Support certain website features

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of the website.

Where third-party analytics, advertising, or other services are used, those services may have their own privacy and cookie policies.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Completing and managing bookings
• Providing customer support
• Maintaining business and transaction records
• Complying with applicable legal and regulatory requirements
• Resolving disputes
• Protecting our legal rights and interests

The length of time information is retained may depend on the type of information and the purpose for which it was collected.

7. Protection of Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

8. Third-Party Websites and Links

Our website may contain links to third-party websites, including government websites, hotels, resorts, payment providers, travel partners, social media platforms, or other external resources.

Once you leave our website and access a third-party website, that website's own privacy policy and terms may apply.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

Customers are encouraged to review the privacy policies of third-party websites before providing personal information to them.

9. Your Privacy Rights

Subject to applicable laws and reasonable verification requirements, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally permissible
• Withdraw consent for certain communications or marketing messages
• Ask questions about how your information is collected or used
• Raise concerns regarding the handling of your personal information

Some information may need to be retained where required by law, for legitimate business purposes, or to fulfil contractual or regulatory obligations.

10. Marketing Communications

If you have opted to receive promotional communications from us, we may occasionally send information about:

• Tour packages
• Safari-related updates
• Travel offers
• Accommodation
• Wildlife tourism information
• Other services that may be relevant to your interests

You may request to stop receiving marketing communications at any time by using the available unsubscribe option or contacting us directly.

Booking-related and essential service communications may still be sent where necessary to manage your reservation or provide the services you have requested.

11. Children's Privacy

Our website and services are intended for general travel and tourism purposes.

We do not knowingly request or collect unnecessary personal information from children. Where information relating to a minor is required for a booking, safari permit, hotel reservation, or other legitimate travel purpose, such information should be provided by or with the involvement of the child's parent, legal guardian, or responsible adult, as applicable.

12. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, website functionality, applicable laws, regulations, or data-handling practices.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage visitors and customers to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact Techno Trans Travels through the contact details provided on our website.